Know More About Travel Agent

Planning a trip today can be confusing and time consuming. A travel agent not only arranges the various modes of transportation, but a travel agent also may be able to save you money with early booking discounts, special fares, hotel deals and travel advisories. Don’t take our word for it. See what the president of Crystal Cruises has to say about using a travel agent..

Benefits of Using a Travel Agent
Save Money! – Strong working relationships with travel suppliers and the latest in computer reservations technology enable travel agents to access the most up-to-date information on how to get you the best value.

Traveler Advocates – Your best interests are the priority. ASTA (The American Society of Travel Agents) has a long-standing record of fighting for consumer rights and ASTA member travel agents are required to adhere to a strict Code of Ethics.

Convenience – The ASTA membership includes travel agents across the country and throughout the world, most of which offer one-stop shopping for all travel arrangements.

Service – ASTA member travel agents are knowledgeable and active in the industry. The Society provides education, training and resource materials to its members to equip them with the tools to offer the highest quality of service.

Agents Will Go the Extra Mile – Agents work for you and will do everything they can to meet your travel needs. Some agents literally go that extra mile to help their clients. One ASTA-member agent even went to Ethiopia to escort two adopted orphans to the US.

How do you find a good travel agent?
Choose one like you would a doctor or lawyer. Get advice from friends and relatives who use an agent they trust. Since travel choices are personal decisions that reflect individual desires and lifestyles, you will want to visit or call several travel agencies to find the one that best suits your needs. Consider everything from the appearance of the office to the travel agent’s willingness to listen and answer questions. The best agents want to establish a long-term relationship with a client, not just make one sale. Find an ASTA travel agent now!

What should be the determining factor in choosing a travel agency?
Your travel agency should belong to ASTA (American Society of Travel Agents). With over 20,000 members in 140 countries, ASTA is the largest and most influential travel trade association in the world. Membership includes travel agencies, airlines, hotels, railroads, cruise lines, tour operators,car rental companies and travel schools.

Through its continuing education and training programs, ASTA prepares its members to operate high-caliber, competitive businesses. Due to the Society’s on-going educational programs, comprehensive agent management resources and stringent Code of Ethics, ASTA travel agents are known as dedicated, hard-working professionals who provide superior service to their customers. Find an ASTA travel agent now!

What special services do travel agencies offer?
As the travel industry grows more competitive, travel agencies increase the quality and type of services they offer. Travel agents can arrange all types of domestic and international travel, from hotel and resort accommodations to air and ground transportation, including car rental needs and tour packages. They can provide assistance with travel insurance protection, passport and visa applications, inoculation procedures and other foreign travel requirements. Many have toll-free phone numbers and offer meeting planning and incentive travel services. Some travel agents maintain automated individual profiles that include the client’s frequent flyer number, airline seating preference, smoking or non-smoking designation and other specifications for a custom-designed trip. Arrangements can also be tailored to suit business and vacation objectives, personal interests and budget concerns. Although most travel agencies provide a wide range of services, some agencies may specialize in areas such as family travel, group travel, adventure travel, ecotourism, the mature market, incentive travel or travel for the disabled. Find an travel agent now!

How do I know if my travel agent is consumer-conscious?
Membership in ASTA is a sign of consumer awareness. The Society works on behalf of its members to support pro-consumer issues. In addition to lobbying for consumer protection on issues like airline bankruptcy and travel safety, ASTA has an active Consumer Affairs Department that monitors travelers’ problems and helps to find solutions. The Society works closely with other travel organizations to continually upgrade service and technology to better serve the traveling public. Find an ASTA travel agent now!

How do I know if my travel agent is well trained?
Ask about your travel agent’s professional background. Many have been trained in business management, travel and tourism or geography. Others have supplemented their agency experience with extensive education and training courses. Some travel agents are Certified Travel Counselors (CTC), having completed an educational program with the Institute of Certified Travel Agents. Find an ASTA travel agent now!

Who uses travel agents?
Travel agents are the leading distributors of travel products and services. Travel agents sell:

87% of cruises
81% of all tours and packages
51% of all airline tickets
47% of all hotel stays
45% of all car rentals
Source: 2004 Travel Industry Survey/Travel Weekly

Agents are the only unbiased professionals who can sort through nearly 100,000 daily changes in airfares alone. Experience, constant industry interaction and computer reservations systems make travel agents the only source savvy enough to engineer a relaxing trip out of the fluctuating complexities of travel offerings. So, save yourself time, money and frustration. Find an ASTA Travel Agent – Your Ticket to the World!

Who are ASTA travel agents?
ASTA travel agents are knowledgeable professional members of the American Society of Travel Agents (ASTA) – who uphold a strict code of ethics. The Society provides education, training and resource materials to its members to equip them with the tools they need to offer you the highest quality of service. ASTA travel agents keep up-to-date by attending industry events that offer educational seminars and networking opportunities.

The ASTA membership includes over 20,000 members across the United States and around the world. Most ASTA member agencies offer one-stop shopping for all travel arrangements. To find the ASTA member agency near you, search the Travel Agent Travel Directory.

ASTA’s priority is fighting for your best interests. We have a long-standing record of fighting for consumer rights. And, should you ever encounter a problem with an ASTA member, our Consumer Affairs Department is here to help you. We want you to have a safe and happy trip. Start by seeing your local ASTA member travel agency.